We are here to help you make the most of O Amigo Secreto without any hassle. Use this channel to ask about the draw, the wishlist, the anonymous chat, groups or your account — and also to report a problem, suggest an improvement or propose a partnership. The more details you include (what happened, on which device and on which screen), the faster we can understand and solve it.
We reply to every message by email, usually within 48 business hours. Before writing, take a look at the frequently asked questions below: many common doubts about organizing a Secret Santa, redoing a draw or recovering access are already answered there. For privacy and data deletion topics, please also check our Privacy Policy and the account deletion page.